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Maximize Your School’s Salesforce Deployment with ccScan: Transcript Uploads

Salesforce is rapidly becoming a standard tool for schools to streamline enrollment processes and manage information for new and perspective students. You can create a highly efficient document upload workflow for Salesforce with ccScan’s automation tools. Here is an example of how one school added ccScan to their software mix and dramatically reduced their [...]

By | 2017-06-22T06:23:54+00:00 May 12th, 2017|Uncategorized|Comments Off on Maximize Your School’s Salesforce Deployment with ccScan: Transcript Uploads

UX! – The Importance of the User Experience

Once upon a time, the product or service was everything. Your business succeeded or failed based solely on its strength. But times change. While quality of what you’re selling remains important, it’s no longer the only thing being evaluated by modern consumers. The overall user experience – or UX – is the new king. UX [...]

By | 2017-06-16T13:06:32+00:00 June 30th, 2016|Uncategorized|Comments Off on UX! – The Importance of the User Experience

Relegating Paper to the Dustbin of History

You know you should. You may have already taken steps to make it happen. But it’s hard to implement: despite all our tech toys, the digital revolution is a marathon, not a sprint. It’s slow-going, but well worth it. The Gartner Group estimates that anywhere from 1-3% of revenue is spent on office printing [...]

By | 2017-06-16T13:23:35+00:00 June 6th, 2016|Uncategorized|Comments Off on Relegating Paper to the Dustbin of History

Simple Tweaks for Sky High Office Efficiency

We all want better productivity and more efficiency, but balk at the perceived time, energy, and financial investment that seems to come with getting it. The reality? Some of the greatest office hacks are free or low cost, and easy to implement. The sky’s the limit. One of the easiest tweaks for increased efficiency is [...]

By | 2017-06-16T13:33:05+00:00 April 18th, 2016|Uncategorized|Comments Off on Simple Tweaks for Sky High Office Efficiency

Advanced Capture: Taking Your Business to the Big Leagues

In the beginning, there was capture. A simple photograph or scan could turn your paper document into a digital file for easy storage. It was a great first step, but the files were nothing but a picture or PDF. Saved in a folder with thousands of others, it was like looking for a needle in [...]

By | 2017-06-16T13:44:00+00:00 March 31st, 2016|Uncategorized|Comments Off on Advanced Capture: Taking Your Business to the Big Leagues

6 Tips To Optimize Your Workflow

You may be shocked by how much unnecessary work you perform daily. How effectively you use your time not only affects your productivity and bottom line, it is also dictates whether or not you have time to enjoy your social life outside work. Your ability to maximize your own efficiency affects every hour of [...]

By | 2017-06-22T08:02:44+00:00 March 17th, 2016|ccScan Box, Uncategorized|Comments Off on 6 Tips To Optimize Your Workflow

How Capturing Your Documents to Box with ccScan Could Save You Serious Cash

In September 2015, three months after announcing their global partnership with IBM, Box blogged about IBM’s new solution for Box, “IBM Datacap with Box.” Datacap, available this year, extracts content from pages of paper documents, faxes and other documents and stores the information within Box. Customers directly benefit from the freshly digitized documents, which [...]

By | 2017-06-16T13:53:26+00:00 November 9th, 2015|ccScan Box, Uncategorized|Comments Off on How Capturing Your Documents to Box with ccScan Could Save You Serious Cash

Buying a Scanner Tips

Remember when buying decisions were much simpler? When you had, at most, two options to choose from, and often only one, so the decision was made for you. Now, no matter what the product, you have many to consider. Different prices, different features, different pros and cons. And that can be a good thing [...]

By | 2017-04-07T03:17:25+00:00 November 12th, 2014|Uncategorized|Comments Off on Buying a Scanner Tips

5 Time Saving Tips for Salesforce

You’ve no doubt heard of Salesforce, even if only by name. It’s the world’s most popular customer relationship management product, allowing users to track and access sales, marketing, and customer service in one convenient place. No hardware. No software. Just the power of the cloud. There’s the Sales Cloud, the Service Cloud, the Data [...]

By | 2017-06-22T08:00:15+00:00 October 28th, 2014|Uncategorized|Comments Off on 5 Time Saving Tips for Salesforce

Minimalist Guide to Customer Service

According to Help Scout, about 80% of (American) companies believe they’re providing superior customer service, but only 8% of their customers would agree with that assessment. Those numbers are not even close to matching up. Customer service is frequently the tie-breaker these days, as the number of options and competitors for any given product or [...]

By | 2017-06-16T14:01:22+00:00 August 4th, 2014|Uncategorized|Comments Off on Minimalist Guide to Customer Service

6 Mistakes to Avoid with Customer Onboarding

In the modern world, getting a new lead, or even better, making an actual sale, isn’t and shouldn’t be the end of the battle. In fact, once you make that initial connection, the “real” work begins. Customer onboarding is one of those buzz words you may have heard in some context, but you might [...]

By | 2017-06-22T08:01:44+00:00 July 22nd, 2014|Uncategorized|Comments Off on 6 Mistakes to Avoid with Customer Onboarding

Top Apps for Your Professional Toolbelt

As the saying goes, there’s an app for that. We live in a truly connected and digital world, with more and more of our personal and professional lives existing online in some form or another. And while the long-term effect of that is open to debate, there’s no denying that it has made our lives [...]

By | 2017-02-13T23:40:29+00:00 June 26th, 2014|Uncategorized|Comments Off on Top Apps for Your Professional Toolbelt

Which Cloud Provider is Right For You?

Ah, the cloud. You know it, and hopefully love it. As more and more elements of our lives migrate there, the choice of service providers becomes more crowded. Some are relatively small and cater primarily to a particular niche (like Tresorit, which boasts unhackable security, even going so far as to offer a $50,000 reward [...]

By | 2017-02-13T23:40:23+00:00 June 18th, 2014|Uncategorized|Comments Off on Which Cloud Provider is Right For You?

Why Businesses Are Moving to the Cloud

There’s a new player in the business world, and it’s a game changer. The number of companies - small, medium, and large - moving to the cloud is at an all-time high, and the situation continues to only improve. From cloud storage, to cloud computing, the benefits now vastly outnumber any potential downside, and businesses that [...]

By | 2017-06-16T13:38:10+00:00 May 26th, 2014|Uncategorized|Comments Off on Why Businesses Are Moving to the Cloud

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