ccScan Blog

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ccScan Blog 2017-06-22T08:46:34+00:00

Minimalist Guide to Customer Service

According to Help Scout, about 80% of (American) companies believe they’re providing superior customer service, but only 8% of their customers would agree with that assessment. Those numbers are not even close to matching up. Customer service is frequently the tie-breaker these days, as the number of options and competitors for any given product or [...]

By | August 4th, 2014|Uncategorized|Comments Off on Minimalist Guide to Customer Service

6 Mistakes to Avoid with Customer Onboarding

In the modern world, getting a new lead, or even better, making an actual sale, isn’t and shouldn’t be the end of the battle. In fact, once you make that initial connection, the “real” work begins. Customer onboarding is one of those buzz words you may have heard in some context, but you might [...]

By | July 22nd, 2014|Uncategorized|Comments Off on 6 Mistakes to Avoid with Customer Onboarding

Top Apps for Your Professional Toolbelt

As the saying goes, there’s an app for that. We live in a truly connected and digital world, with more and more of our personal and professional lives existing online in some form or another. And while the long-term effect of that is open to debate, there’s no denying that it has made our lives [...]

By | June 26th, 2014|Uncategorized|Comments Off on Top Apps for Your Professional Toolbelt

Which Cloud Provider is Right For You?

Ah, the cloud. You know it, and hopefully love it. As more and more elements of our lives migrate there, the choice of service providers becomes more crowded. Some are relatively small and cater primarily to a particular niche (like Tresorit, which boasts unhackable security, even going so far as to offer a $50,000 reward [...]

By | June 18th, 2014|Uncategorized|Comments Off on Which Cloud Provider is Right For You?

Why Businesses Are Moving to the Cloud

There’s a new player in the business world, and it’s a game changer. The number of companies - small, medium, and large - moving to the cloud is at an all-time high, and the situation continues to only improve. From cloud storage, to cloud computing, the benefits now vastly outnumber any potential downside, and businesses that [...]

By | May 26th, 2014|Uncategorized|Comments Off on Why Businesses Are Moving to the Cloud

Welcome to ccScanNow.com

We hope that you will find our new website more informative, easier to view and friendlier than our previous company site. ccScanNow.com is dedicated to our ccScan® product line. It’s more about helping users reach informed decisions about ccScan document capture software and less about hyping ccScan’s technical capabilities. Now that our site is nearly [...]

By | May 26th, 2014|Uncategorized|Comments Off on Welcome to ccScanNow.com

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