How Capturing Your Documents to Box with ccScan Could Save You Serious Cash
In September 2015, three months after announcing their global partnership with IBM, Box blogged about IBM’s new solution for Box, “IBM Datacap with Box.” Datacap, available this year, extracts content from pages of paper documents, faxes and other documents and stores the information within Box. Customers directly benefit from the freshly digitized documents, which [...]
Buying a Scanner Tips
Remember when buying decisions were much simpler? When you had, at most, two options to choose from, and often only one, so the decision was made for you. Now, no matter what the product, you have many to consider. Different prices, different features, different pros and cons. And that can be a good thing [...]
5 Time Saving Tips for Salesforce
You’ve no doubt heard of Salesforce, even if only by name. It’s the world’s most popular customer relationship management product, allowing users to track and access sales, marketing, and customer service in one convenient place. No hardware. No software. Just the power of the cloud. There’s the Sales Cloud, the Service Cloud, the Data [...]
The Universe in Black & White: Barcodes at Work
It’s not hard to see just how versatile and useful barcodes have become but discover how they can be put to work for you.
Minimalist Guide to Customer Service
According to Help Scout, about 80% of (American) companies believe they’re providing superior customer service, but only 8% of their customers would agree with that assessment. Those numbers are not even close to matching up. Customer service is frequently the tie-breaker these days, as the number of options and competitors for any given product or [...]
6 Mistakes to Avoid with Customer Onboarding
In the modern world, getting a new lead, or even better, making an actual sale, isn’t and shouldn’t be the end of the battle. In fact, once you make that initial connection, the “real” work begins. Customer onboarding is one of those buzz words you may have heard in some context, but you might [...]